I purchased a vehicle from this company last week and I would not hesitate to highly recommend this very professional outfit
I dealt with Albert who was very thorough throughout and communicated daily to keep me updated with the progress of the purchase
They went above and beyond with what was agreed initially which nowadays does not often happen .
Top Class
Thank You
A few days ago, I traveled to the UK to pick up my first Lotus, a Lotus Elise 111R, a dream I’ve had since I was 10 years old. One of the must-visit stops on my trip was Lotus Silverstone, where I wanted to buy some merchandise as a souvenir.
There, I met Aimee, without a doubt the best salesperson I have ever dealt with. From the very first moment, she provided excellent service, showing great interest in our journey and in the Lotus, even offering help for our return trip to Barcelona (2,000 km).
The confidence and peace of mind she gave me made this experience even more special. It’s rare to find someone so passionate and attentive in the automotive world, and Aimee truly made a difference during my visit to Lotus Silverstone.
Beyond helping me with my merchandise purchase, her kindness and willingness to advise me on the journey back were invaluable. In moments like these, when you fulfill a lifelong dream, it’s a real pleasure to meet people who share your enthusiasm and make it even more special.
For all these reasons, I sincerely want to thank her for her time, dedication, and exceptional service. Without a doubt, if I have the opportunity to visit Lotus Silverstone again in the future, I know I will be in the best hands.
Used these for the first time and really pleased with the first class service received from Ben and the team. Would certainly recommend and will use again.
The team are fantastic - a refreshing change from the other large brand dealers. Each member of staff I dealt with was professional and generally a pleasure to deal with.
We were absolutely overwhelmed by the exceptional service from Aimee and Albert! Both were incredibly professional and friendly, making us feel so special when we arrived to pick up our car. Their attention to detail and genuine care left a lasting impression. We honestly can’t fault the service—it was outstanding from start to finish. Highly recommend!
Extremely helpful staff in the service department. I popped in very early one morning with a couple of questions/issues with my Eletre and Godfrey sorted them out on the spot. Much appreciated thank you.
A massive thank you to the team at Silverstone- very friendly and professional. My Emira had an infuriating rattle from the rooflining and they took time to identify and rectify. The car is transformed. 100% recommend Lotus Silvestone. Graham and Godfrey are excellent.
Second visit to Lotus Silverstone this year so far. In for a service a few weeks ago and then some items that’s ere highlighted during the service were addressed today.
The team were diligent and welcoming and ensured I was kept informed when parts had arrived. Godfrey is a relatively new addition to the team and has been excellent to deal with for the service and subsequently the items then required. As always Aimee was also on site and took the time to come and say hello while I was in.
Thanks again for today’s swift and excellent work.